All Bookings are taken subject to acceptance on the Terms and Conditions below:
Arrival and departure: Arrival is anytime after 4pm. Departure is 10am. Guests staying in the Eco Retreat of Finca de Arrieta do have access to the shared areas including shower room and toilets at all times.
Tentative Bookings can be held for 12 hours or at our discretion, after which a 30% deposit is required to confirm your reservation. Payment in full is required 1 month prior to your arrival. If for any reason the payment is not received by the due date, we reserve the right to cancel your booking and will retain deposits.
A credit card number is required for damage/security purposes. Lanzarote Retreats is authorized to deduct monies to cover the cost of additional/excess cleaning, damages, repairs, replacement of goods or any other breaches of these terms and conditions. This includes leaving unwashed dishes and smoking inside. Any additional fees will be charged to guests´credit card facilities after their departure.
Accomodation must be left in a clean and tidy manner removing all rubbish, bottles, food and personal items.
All accomodations are non-smoking, we ask guests to smoke outside. A fee of 250 Euros applies to smoking inside. This charge covers the costs associated with removing cigarette smoke from soft furnishings, rugs, yurt linings and bedding.
Lanzarote Retreats will accept no responsability for any inconvenience with machinery breakdown. Lanzarote Retreats endeavours to repair or replace anything bought to their attention.
Standard Industry Cancellation Fees Apply To All Bookings: If you cancel after receipt of your deposit, you will forfeit the deposit amount of 30% of the total amount due. If you cancel less than 31 days before arrival, 100% of the total amount will be retained. If a guest wishes to transfer their booking to another party, a 50 Euros Administration Fee applies.
All tariffs are subject to change.
Payment Methods Accepted: Visa / Mastercard or Bank Transfer.
We look forward to meeting you soon.....